Software as a Service (SaaS or more recently Cloud Computing) has been talked about for a long time. Originally it was discussed as a solution to deal with the problem of the relatively high cost of processing power in computers by centralising processes to one high powered server doing the computational work and feeding that back to lower powered and less expensive 'dumb' terminals.
This never really came about with the cost of high powered computers rapidly declining and the relatively slow speed of the internet in the early days. More recently we have seen a massive switch to the SaaS model, with giants such as Microsoft and Adobe starting to offer it as part of their repertoire of software selling models even as recently as 2011.
RedTie's Web to Print Solutions were written from the first line of code to be a SaaS and now most of our competitors have either released SaaS versions or are busy writing SaaS versions of their software. Towards the end of this page we have listed some of the many reasons why this change is happening but first it is time to look at the myths about SaaS that are typically spread by non SaaS offering software companies.
SaaS is Less Reliable:
Certainly when Google's services or Facebook goes offline it makes headline news around the globe but they happen infrequently and are resolved very quickly when then do. An onsite (installed) solution has at least the same chance of not being available (perhaps more so if it is not kept up to date or has no redundancy built in) but correcting the issue is likely to take much more time and may even require a site visit.
RedTie has powerful servers set up in a "High Availability" configuration (no downtime for upgrades to the servers or software) and the systems self monitor to check that everything is working as it should and in the unlikely case that something is not the systems can even sms one of our experts who can then solve the problem remotely.
SaaS is Less Secure:
Encryption techniques consistently improve and most SaaS companies take data security very seriously, constantly updating to the latest techniques. In fact for all software, data security is only as good as the encryption techniques used and as SaaS is a constant upgrade solution it is more likely to have the latest technique built in.
RedTie takes data security very seriously, we encrypt data using the latest techniques and never store the most sensitive information (such as credit card information) on our own systems as we prefer to outsource that security to the experts in the field (the payment providers). We are also proud to be one of the few Web to Print software providers that have been certified for ISO 27001:2013 Information Security Management.
SaaS is Not Scalable:
This myth originates from the way SaaS solutions were originally marketed as an easy and affordable solution for smaller companies but it has never been the case that it couldn't be scaled up to any size. In fact for companies requiring multiple locations SaaS can make even more sense as a centralised solution rather than an installed solution at each location.
RedTie's Web To Print template solution offer unlimited users, unlimited webstores and unlimited products. We also carry an overhead of spare capacity on our servers to deal with peak usage and our growing customer base that is monitored closely so our upgrades are always ahead of our customers requirements. Scalability is built in, as standard.
Not as Many Features:
It is often thought that installed software is more feature rich than it's SaaS based equivalent and in some cases that is true but modern computer languages designed for web based services are typically at least as functional as their old school counterparts and are often being developed at a faster pace. In fact these languages have advanced so much that it is now possible to develop installed software with them.
RedTie's solutions were developed from the start to work as SaaS and are constantly updated to use the most up to date computer languages available. With the advent of HTML5 and it's conitnual improvements we have developed extemely feature rich (and Flash free!) set of applications and we have certainly not run into the limitations of our chosen development environment.
The Benefits of SaaS
SaaS is typically a subscription based model that does not require expensive server equipment to be installed or highly technical personnel to be in the company.
There is no need for one version for Windows PCs, one for Linux and one for Apple machines, all you need is any modern web browser and an internet connection.
Ease of Upgrades:
The SaaS model allows for everyone to be on the latest released version of the code, which is normally done centrally by the software developer. It is easier and faster than an installed solution would be to upgrade. RedTie's Web to Print solutions typically have at least 4 major upgrades every year, with minor upgrades in between. The internet is moving at such a fast pace that it makes sense to have an always up to date solution.
It is true that you can make an installed solution available from more than one location but the SaaS model allows for access from anywhere and at any time.
The above are just a few of the key benefits of a Web to Print solution distributed by the SaaS model. RedTie are experts in SaaS and with the ever growing numbers of software companies starting to follow us down the SaaS route we are confident that we have chosen the best solution for our customers.
At Red Tie Limited, we're committed to protecting and respecting your privacy.
This Policy explains when and why we collect personal information about people who visit our website, how we use it, the conditions under which we may disclose it to others and how we keep it secure.
We may change this Policy from time to time so please check this page occasionally to ensure that you’re happy with any changes. By using our website, you’re agreeing to be bound by this Policy.
Any questions regarding this Policy and our privacy practices should be sent by email to firstname.lastname@example.org or by writing to Customer Support, Red Tie Limited, Unit 2 Basset Court, Grange Park, Northampton, NN4 5EZ, United Kingdom. Alternatively, you can telephone 01604 702075.
Who we are.
Red Tie Limited, whose registered address is Unit 2 Basset Court, Grange Park, Northampton, NN4 5EZ with registration number 4505163.
How do we collect information from you?
We obtain information about you when you use our website, for example, when you contact us about products and services.
What type of information is collected from you?
The personal information we collect might include your name, address, email address, IP address, and information regarding what pages are accessed and when.
How is your information used?
We may use your information to:
process orders that you have submitted;
to carry out our obligations arising from any contracts entered into by you and us;
notify you of changes to our services;
send you communications which you have requested and that may be of interest to you. These may include promotions of our associated companies goods and services;
We review our retention periods for personal information on a regular basis. We are legally required to hold some types of information to fulfil our statutory obligations. We will hold your personal information on our systems for as long as is necessary for the relevant activity, or as long as is set out in any relevant contract you hold with us.
Who has access to your information?
We will not sell or rent your information to third parties.
We will not share your information with third parties for marketing purposes.
Third Party Service Providers working on our behalf: We may pass your information to our third party service providers, agents subcontractors and other associated organisations for the purposes of completing tasks and providing services to you on our behalf (for example marketing campaigns). However, when we use third party service providers, we disclose only the personal information that is necessary to deliver the service and we have a contract in place that requires them to keep your information secure and not to use it for their own direct marketing purposes. Please be reassured that we will not release your information to third parties beyond the Red Tie Limited and associated companies for them to use for their own direct marketing purposes, unless you have requested us to do so, or we are required to do so by law, for example, by a court order or for the purposes of prevention of fraud or other crime.
You have a choice about whether or not you wish to receive information from us. We will not contact you for marketing purposes by email, post, phone or text message unless you have given your prior consent, for example by filling in the contact form. You can change your marketing preferences at any time by contacting us by email: email@example.com or telephone on 01604 702075.
How you can access and update your information
The accuracy of your information is important to us. If you change email address, or any of the other information we hold is inaccurate or out of date, please email us at: firstname.lastname@example.org, or write to us at: Customer Support, Red Tie Limited, Unit 2 Basset Court, Grange Park, Northampton, NN4 5EZ. Alternatively, you can telephone 01604 702075.
You have the right to ask for a copy of the information Red Tie Limited hold about you (we may charge £10 for information requests) to cover our costs in providing you with details of the information we hold about you.
Security precautions in place to protect the loss, misuse or alteration of your information
When you give us personal information, we take steps to ensure that it’s treated securely. Non-sensitive details (your email address etc.) are transmitted normally over the Internet, and this can never be guaranteed to be 100% secure. As a result, while we strive to protect your personal information, we cannot guarantee the security of any information you transmit to us, and you do so at your own risk. Once we receive your information, we make our best effort to ensure its security on our systems. Where we have given (or where you have chosen) a password which enables you to access certain parts of our websites, you are responsible for keeping this password confidential. We ask you not to share your password with anyone.
We may analyse your personal information to create a profile of your interests and preferences so that we can contact you with information relevant to you. We may make use of additional information about you when it is available from external sources to help us do this effectively. We may also use your personal information to detect and reduce fraud and credit risk.
Use of 'cookies'
Links to other websites
In addition, if you linked to our website from a third party site, we cannot be responsible for the privacy policies and practices of the owners and operators of that third party site and recommend that you check the policy of that third party site.
16 or Under
We are concerned to protect the privacy of children aged 16 or under. If you are aged 16 or under‚ please get your parent/guardian's permission beforehand whenever you provide us with personal information.
Transferring your information outside of Europe
As part of the services offered to you through this website, the information which you provide to us may be transferred to countries outside the European Union (“EU”). By way of example, this may happen if any of our servers are from time to time located in a country outside of the EU. These countries may not have similar data protection laws to the UK. By submitting your personal data, you’re agreeing to this transfer, storing or processing. If we transfer your information outside of the EU in this way, we will take steps to ensure that appropriate security measures are taken with the aim of ensuring that your privacy rights continue to be protected as outlined in this Policy.
If you use our services while you are outside the EU, your information may be transferred outside the EU in order to provide you with those services.
Review of this Policy
We keep this Policy under regular review. This Policy was last updated in December 2020.
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The cookie file typically contains a string of numbers and letters that is is sent back to the server each time the browser requests a page from the server. This enables the server to identify and track your web browser.
Cookies come in two forms. Persistant cookies that are stored by the web browser and remain valid until the expiry date set in the cookie is reached. Session cookies expire at the end of the user session, i.e. when the web browser is closed.
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Tracking and Performance Cookies
www.red-tie.com uses Google Analytics to analyse the use of this website. Google Analytics generates statistical and other information about website use by means of cookies which are stored by your web browser. This information is used to create reports about the use of our website, for example how many visitors we have had, and Google also collects and stores this information.
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RedTie's Terms & Conditions
The term 'RedTie Ltd' or 'us' or 'we' refers to the owner of the website whose registered office is: Unit 2 Basset Court, Grange Park, Northampton, Northamptonshire, England. NN4 5EZ. Our company registration number is 4505163. The term 'you' refers to the user or viewer of our website.
The content of the pages of this website is for your general information and use only. It is subject to change without notice.
If you fill out our contact form or contact us using one of the other methods of contact provided on this website then you are agreeing to being contacted by us by phone or email.
We will not provide any personal information to a third party unless you have given your permission.
Neither we nor any third parties provide any warranty or guarantee as to the accuracy, timeliness, performance, completeness or suitability of the information and materials found or offered on this website for any particular purpose. You acknowledge that such information and materials may contain inaccuracies or errors and we expressly exclude liability for any such inaccuracies or errors to the fullest extent permitted by law.
Your use of any information or materials on this website is entirely at your own risk, for which we shall not be liable. It shall be your own responsibility to ensure that any products, services or information available through this website meet your specific requirements.
This website contains material which is owned by or licensed to us. This material includes, but is not limited to, the design, layout, look, appearance and graphics. Reproduction is prohibited other than in accordance with the copyright notice, which forms part of these terms and conditions.
All trade marks reproduced in this website which are not the property of, or licensed to, the operator are acknowledged on the website.
Unauthorised use of this website may give rise to a claim for damages and/or be a criminal offence.
From time to time this website may also include links to other websites. These links are provided for your convenience to provide further information. They do not signify that we endorse the website(s). We have no responsibility for the content of the linked website(s).
Your use of this website and any dispute arising out of such use of the website is subject to the laws of England and Wales.