RedTie has always been a SaaS based Web to Print software supplier and our monthly payment plans include software updates as standard. This can lead to expectation, amongst our customers, for new releases at regular intervals, however this is in actual fact not a problem when you base your development plan on customer feature requests. We have been developing Web to Print software for over 10 years and have a lot of customers who posess almost as much experience in using the software themselves so ideas for the future are constantly being submitted. Our development plans for RTT and RTQ are both exciting and healthily long.
A little over a month ago we released a new product called RTT Plus and we had to follow a development methodology that was different from the way we work on our established products. Typically our development process involves selecting the next feature we are going to work on, writing the specification for the feature, budgeting for the time required, scheduling, developing, testing, releasing to our customers so they can carry out testing and provide feedback and then releasing to the live code. It is a process that works well for incremental feature releases and at any one time we have 3 or 4 of these features at various stages of this development cycle.
RTT Plus however is not an incremental feature; it is a new product in our Web to Print software line up. It was a much bigger project than a typical feature for our other products and the idea came about more as a result of listening to our potential customers rather than our existing customers. You may be aware that RedTie runs a lot of educational seminars about taking print online and in the discussion section of those seminars we are constantly getting feedback on what printers want. The plan for RTT Plus was born out of those discussions.
In software companies you will often hear the term Minimum Viable Product (MVP) which is used to describe the minimum amount of features that need to be developed for a product to be useable. It doesn’t have to be fully featured and can be used for internal and external feedback. On large projects it is very useful to get something in the hands on non developers as early as possible, potentially saving a company from producing something that customers do not want. Our MVP RTT Plus arrived at the end of 2013. Some companies may have released it for sale at that point, it was fully functional, however we felt that because it was going to be released alongside some very established products we needed to give ourselves enough time to ensure that version one would be something that could make money for our customers money right from its launch rather than just a technical demonstration.
As a result we took the product out of the developer’s hands and started to use it internally and the feedback started to flow almost immediately, from functionality to user interface, nearly everything in the software needed improvement. This is where the iterative process really began, the developers made updates, based on the feedback, which were then released internally for more feedback and over a number of cycles RTT Plus was transformed from something that worked to something that worked really well.
Obviously this added to the development time and in fact made the release date hard to pin down but the resulting product was certainly much more than a MVP. Towards the end of March we started to receive feedback from our customers and with each iteration we further improved the release version.
RTT Plus was fully released in April and is now in operation with a growing number of printers. You can read more about it here or to discuss your requirements and arrange a live demo get in touch by any of the methods on the Contact Us page.
At Red Tie Limited, we're committed to protecting and respecting your privacy.
This Policy explains when and why we collect personal information about people who visit our website, how we use it, the conditions under which we may disclose it to others and how we keep it secure.
We may change this Policy from time to time so please check this page occasionally to ensure that you’re happy with any changes. By using our website, you’re agreeing to be bound by this Policy.
Any questions regarding this Policy and our privacy practices should be sent by email to firstname.lastname@example.org or by writing to Customer Support, Red Tie Limited, Unit 2 Basset Court, Grange Park, Northampton, NN4 5EZ, United Kingdom. Alternatively, you can telephone 01604 702075.
Who we are.
Red Tie Limited, whose registered address is Unit 2 Basset Court, Grange Park, Northampton, NN4 5EZ with registration number 4505163.
How do we collect information from you?
We obtain information about you when you use our website, for example, when you contact us about products and services.
What type of information is collected from you?
The personal information we collect might include your name, address, email address, IP address, and information regarding what pages are accessed and when.
How is your information used?
We may use your information to:
process orders that you have submitted;
to carry out our obligations arising from any contracts entered into by you and us;
notify you of changes to our services;
send you communications which you have requested and that may be of interest to you. These may include promotions of our associated companies goods and services;
We review our retention periods for personal information on a regular basis. We are legally required to hold some types of information to fulfil our statutory obligations. We will hold your personal information on our systems for as long as is necessary for the relevant activity, or as long as is set out in any relevant contract you hold with us.
Who has access to your information?
We will not sell or rent your information to third parties.
We will not share your information with third parties for marketing purposes.
Third Party Service Providers working on our behalf: We may pass your information to our third party service providers, agents subcontractors and other associated organisations for the purposes of completing tasks and providing services to you on our behalf (for example marketing campaigns). However, when we use third party service providers, we disclose only the personal information that is necessary to deliver the service and we have a contract in place that requires them to keep your information secure and not to use it for their own direct marketing purposes. Please be reassured that we will not release your information to third parties beyond the Red Tie Limited and associated companies for them to use for their own direct marketing purposes, unless you have requested us to do so, or we are required to do so by law, for example, by a court order or for the purposes of prevention of fraud or other crime.
You have a choice about whether or not you wish to receive information from us. We will not contact you for marketing purposes by email, post, phone or text message unless you have given your prior consent, for example by filling in the contact form. You can change your marketing preferences at any time by contacting us by email: email@example.com or telephone on 01604 702075.
How you can access and update your information
The accuracy of your information is important to us. If you change email address, or any of the other information we hold is inaccurate or out of date, please email us at: firstname.lastname@example.org, or write to us at: Customer Support, Red Tie Limited, Unit 2 Basset Court, Grange Park, Northampton, NN4 5EZ. Alternatively, you can telephone 01604 702075.
You have the right to ask for a copy of the information Red Tie Limited hold about you (we may charge £10 for information requests) to cover our costs in providing you with details of the information we hold about you.
Security precautions in place to protect the loss, misuse or alteration of your information
When you give us personal information, we take steps to ensure that it’s treated securely. Non-sensitive details (your email address etc.) are transmitted normally over the Internet, and this can never be guaranteed to be 100% secure. As a result, while we strive to protect your personal information, we cannot guarantee the security of any information you transmit to us, and you do so at your own risk. Once we receive your information, we make our best effort to ensure its security on our systems. Where we have given (or where you have chosen) a password which enables you to access certain parts of our websites, you are responsible for keeping this password confidential. We ask you not to share your password with anyone.
We may analyse your personal information to create a profile of your interests and preferences so that we can contact you with information relevant to you. We may make use of additional information about you when it is available from external sources to help us do this effectively. We may also use your personal information to detect and reduce fraud and credit risk.
Use of 'cookies'
Links to other websites
In addition, if you linked to our website from a third party site, we cannot be responsible for the privacy policies and practices of the owners and operators of that third party site and recommend that you check the policy of that third party site.
16 or Under
We are concerned to protect the privacy of children aged 16 or under. If you are aged 16 or under‚ please get your parent/guardian's permission beforehand whenever you provide us with personal information.
Transferring your information outside of Europe
As part of the services offered to you through this website, the information which you provide to us may be transferred to countries outside the European Union (“EU”). By way of example, this may happen if any of our servers are from time to time located in a country outside of the EU. These countries may not have similar data protection laws to the UK. By submitting your personal data, you’re agreeing to this transfer, storing or processing. If we transfer your information outside of the EU in this way, we will take steps to ensure that appropriate security measures are taken with the aim of ensuring that your privacy rights continue to be protected as outlined in this Policy.
If you use our services while you are outside the EU, your information may be transferred outside the EU in order to provide you with those services.
Review of this Policy
We keep this Policy under regular review. This Policy was last updated in December 2020.
A cookie is a small text file created by a website that is stored by your web browser on the device you are viewing the website on
The cookie file typically contains a string of numbers and letters that is is sent back to the server each time the browser requests a page from the server. This enables the server to identify and track your web browser.
Cookies come in two forms. Persistant cookies that are stored by the web browser and remain valid until the expiry date set in the cookie is reached. Session cookies expire at the end of the user session, i.e. when the web browser is closed.
Essential cookies are required for the site to perform and can not be opted out of.
Cookie Name: cookie_consent_user_accepted
Purpose: This cookie is created when you first accept cookies on this site
Persistance: 60 days
Cookie Name: cookie_consent_level
Purpose: This stores your preferences in regards to what type of cookies you have allowed the site to install on your device.
Persistance: 60 days
Tracking and Performance Cookies
www.red-tie.com uses Google Analytics to analyse the use of this website. Google Analytics generates statistical and other information about website use by means of cookies which are stored by your web browser. This information is used to create reports about the use of our website, for example how many visitors we have had, and Google also collects and stores this information.
Some sites may not work correctly if cookies are blocked
RedTie's Terms & Conditions
The term 'RedTie Ltd' or 'us' or 'we' refers to the owner of the website whose registered office is: Unit 2 Basset Court, Grange Park, Northampton, Northamptonshire, England. NN4 5EZ. Our company registration number is 4505163. The term 'you' refers to the user or viewer of our website.
The content of the pages of this website is for your general information and use only. It is subject to change without notice.
If you fill out our contact form or contact us using one of the other methods of contact provided on this website then you are agreeing to being contacted by us by phone or email.
We will not provide any personal information to a third party unless you have given your permission.
Neither we nor any third parties provide any warranty or guarantee as to the accuracy, timeliness, performance, completeness or suitability of the information and materials found or offered on this website for any particular purpose. You acknowledge that such information and materials may contain inaccuracies or errors and we expressly exclude liability for any such inaccuracies or errors to the fullest extent permitted by law.
Your use of any information or materials on this website is entirely at your own risk, for which we shall not be liable. It shall be your own responsibility to ensure that any products, services or information available through this website meet your specific requirements.
This website contains material which is owned by or licensed to us. This material includes, but is not limited to, the design, layout, look, appearance and graphics. Reproduction is prohibited other than in accordance with the copyright notice, which forms part of these terms and conditions.
All trade marks reproduced in this website which are not the property of, or licensed to, the operator are acknowledged on the website.
Unauthorised use of this website may give rise to a claim for damages and/or be a criminal offence.
From time to time this website may also include links to other websites. These links are provided for your convenience to provide further information. They do not signify that we endorse the website(s). We have no responsibility for the content of the linked website(s).
Your use of this website and any dispute arising out of such use of the website is subject to the laws of England and Wales.